Acts as the first point of contact for guests in hotels or holiday parks with at least two years of relevant experience. Welcomes guests upon arrival and manages the complete check-in and check-out process, including providing keys and detailed information about accommodation and stay. Answers questions, gives advice on facilities and activities, and resolves any problems or complaints adequately. Takes reservations, processes payments, and manages the administration. Selection is specifically based on the client's preferences, with particular attention to language skills.